PROCESS
Three phases. Each ends with a deliverable you can hold someone accountable to. Including us.
4–6 WEEKS
What's actually broken?
System audit of existing capability infrastructure. We map the actual architecture: how capability gets built, how it connects to performance, where friction exists, where investment disappears.
We map the actual architecture: how capability gets built, how it connects to performance, where friction exists, where investment disappears.
DELIVERABLE
Architecture assessment with quantified friction points.
Every gap has a cost attached. Every recommendation has an expected ROI.
Delivered as an actionable architecture document. Every gap has a cost attached. Every recommendation has an expected ROI.
6–8 WEEKS
What does the system need to look like?
Capability architecture blueprinted to business outcomes. Every component maps to a measurable performance output. No orphan programs.
We design the connections between components — the integration layer most development systems lack entirely.
DELIVERABLE
Complete architecture blueprint with implementation specifications.
Not a strategy deck — a technical blueprint with component specs, integration protocols, and measurement frameworks.
Complete enough to implement directly. Component specs, integration protocols, and measurement frameworks included.
12–16 WEEKS
Does it work?
Phased implementation with built-in measurement. System goes live in controlled segments. Real-time adjustment based on performance data.
Measurement infrastructure built alongside the capability system — not as an afterthought.
DELIVERABLE
Live system with performance dashboards.
Measurement continues autonomously after engagement ends. The data tells you if it's working.
Measurement continues autonomously after engagement ends. Built-in dashboards, not periodic check-ins.
ENGAGEMENT MODEL
Every engagement has a defined ROI target agreed before work begins. We measure ourselves against it. So do you.
Start with Diagnosis.